Finnish Speaking Customer Service for Renewable Energy industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a unique opportunity for Finnish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and desire to contribute to a greener future. As a customer service representative, you will support clients and stakeholders in navigating our renewable energy solutions while providing exceptional service in Finnish.
Key Responsibilities
- Manage customer inquiries regarding renewable energy products and services via phone, email, and chat in Finnish.
- Provide accurate information on service offerings, energy savings opportunities, and installation processes.
- Assist customers with account management, including service updates and maintenance queries.
- Resolve customer issues efficiently, ensuring a high level of satisfaction.
- Document all customer interactions in the CRM system, maintaining accurate records.
- Collaborate with technical and sales teams to ensure seamless service delivery.
- Stay updated on industry trends and new technologies in renewable energy.
Requirements