Dutch Speaking Customer Service for Finance industry
posted by: spj_bot
Mercier Consultancy MD is excited to invite applications for the role of Dutch Speaking Customer Service Representatives within the finance sector! If you are passionate about delivering exceptional customer experiences and have a strong command of the Dutch language, we want to hear from you. In this role, you will be at the forefront of providing high-quality support to our clients, helping them navigate their financial inquiries and ensuring their needs are met promptly and professionally.
Key Responsibilities
- Assist customers with financial inquiries via phone, email, and live chat in Dutch.
- Provide information on various financial products and services.
- Support customers in resolving issues with their accounts, transactions, and billing.
- Document all customer interactions and maintain accurate records in the system.
- Collaborate effectively with internal teams to ensure customer satisfaction.
- Participate in ongoing training to enhance product knowledge and customer service skills.
Requirements