Dutch Speaking Customer Service For A British-Singaporean Multinational Company
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives to join a British-Singaporean multinational company. This role is perfect for those who are keen to work in an international environment while delivering exceptional customer support in the Dutch language. As part of our diverse team, you will engage with customers, providing assistance and ensuring their needs are met with efficiency and professionalism.
Key Responsibilities
- Manage customer inquiries and support requests across various platforms (phone, email, chat) in Dutch.
- Provide information regarding the company’s products and services, ensuring clear communication.
- Assist customers with account management, product troubleshooting, and complaint resolution.
- Document customer interactions accurately and maintain comprehensive records in the CRM system.
- Collaborate with cross-functional teams to enhance customer satisfaction and service delivery.
- Stay updated on product developments and company policies to provide accurate assistance.
Requirements