Dutch Speaking Customer Service Agent For The World's Largest Jewelry Company
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent for the world's largest jewelry company. In this position, you will deliver exceptional customer service to our esteemed Dutch-speaking clientele, providing them with a luxurious experience that embodies the brand's values and quality.
Responsibilities
- Assist Dutch-speaking customers through various channels, including phone, email, and chat, with inquiries related to jewelry products and services.
- Offer detailed product information, help with order placements, and ensure a seamless shopping experience.
- Handle customer complaints and resolve issues with professionalism and a commitment to client satisfaction.
- Document all customer interactions accurately in the CRM system to ensure quality service delivery.
- Work closely with other team members to foster a collaborative culture of excellence and innovation.
- Stay informed about new collections, promotions, and brand initiatives to provide informative service.
Requirements