Dutch Speaking Customer Experience Specialist - Paid relocation to Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Experience Specialist, complete with paid relocation to the stunning landscape of Greece! In this dynamic role, you will be the bridge between our company and our Dutch-speaking clients, ensuring they receive top-notch support and engaging experiences. Your contributions will play a significant role in fostering client satisfaction and loyalty in a vibrant and culturally rich environment.
Key Responsibilities
- Act as the primary point of contact for Dutch-speaking clients, effectively managing inquiries and providing tailored assistance.
- Utilize various communication platforms (phone, email, chat) to engage with customers, resolving issues with efficiency and professionalism.
- Keep accurate records of client interactions in our CRM system to support follow-ups and service enhancements.
- Conduct regular check-ins to gauge client satisfaction and address potential challenges proactively.
- Collaborate with internal teams to continuously improve service offerings based on client feedback.
- Stay updated with product changes and market trends to provide clients with informed and accurate information.
Requirements