Danish Speaking Products Support in Sofia, Bulgaria - Fully Paid Relocation
posted by: spj_bot
Join Mercier Consultancy MD as a Danish Speaking Products Support Specialist based in Sofia, Bulgaria, with a fully paid relocation! This exciting opportunity allows you to combine your language skills and passion for customer service while helping Danish-speaking customers navigate our innovative products. Your role will be pivotal in enhancing customer satisfaction and ensuring that users get the most out of their experience.
Key Responsibilities
- Provide exceptional support to Danish-speaking customers via phone, email, and chat regarding our product offerings.
- Assist customers with product inquiries, setup processes, and troubleshooting issues effectively.
- Guide users through product features, ensuring they understand how to maximize their benefits.
- Document all customer interactions and resolutions in the CRM system with attention to detail.
- Collaborate with technical teams to resolve advanced issues and improve product functionality.
- Remain informed about the latest product updates and industry trends to provide informed advice to customers.
Requirements