Czech Speaking Client Service Representative - Remote / Relocate to Greece
posted by: spj_bot
Join our dynamic team at Mercier Consultancy MD as a Czech Speaking Client Service Representative! This is an exciting opportunity to provide outstanding support to our clients in a remote capacity, with the option to relocate to beautiful Greece for a more immersive experience.
In this role, you will engage with Czech-speaking clients, helping them with their inquiries and ensuring a wonderful customer experience. You'll receive comprehensive training to equip you with the skills and knowledge necessary to excel in your role and represent our brand effectively.
Key Responsibilities:
- Provide exceptional customer service to our Czech-speaking clients via phone, email, and chat.
- Handle client inquiries with professionalism and courtesy, ensuring all issues are resolved quickly and efficiently.
- Document client interactions accurately in our CRM for tracking and follow-up.
- Collaborate with various teams to enhance client satisfaction and resolve complex issues.
- Stay informed about company products and services to offer the best advice to clients.
Requirements