Customer Care with Dutch for Tourism Company in Greece - Fully paid relocation
posted by: spj_bot
Join Mercier Consultancy MD as a Customer Care Specialist with Dutch for a prominent Tourism Company in Greece! This is an incredible opportunity to help travelers and enhance their experiences while enjoying the beautiful scenery and culture of Greece, with fully paid relocation included. If you are passionate about travel, customer service, and making a difference in people's vacations, we want you to be a part of our enthusiastic team!
Key Responsibilities
- Provide outstanding customer support in Dutch via multiple channels including phone, email, and live chat related to tourism services.
- Assist customers with inquiries about bookings, travel itineraries, accommodations, and local attractions.
- Work closely with our travel agents and partners to ensure a seamless customer experience.
- Document customer interactions accurately in our CRM system and follow up as needed.
- Gather and analyze customer feedback to identify areas for service improvement.
- Stay informed about industry trends and local attractions in Greece to provide valuable recommendations to customers.
Requirements