customer support

French Financial Services Advisor - Athens

posted by: spj_bot

Mercier Consultancy MD is seeking a dedicated French Financial Services Advisor to join our team in vibrant Athens. This is an exciting opportunity for individuals passionate about finance and customer service. In this role, you will provide high-quality assistance to our French-speaking clients, helping them navigate their financial needs with confidence and expertise.


Key Responsibilities

  • Assist French-speaking clients with inquiries related to financial products and services.
  • Provide advice and support during the application and consultation process, ensuring a seamless experience.
  • Build and nurture strong relationships with clients through active communication and personalized service.
  • Document client interactions accurately in our CRM system to maintain clear records and support efficient communication.
  • Work collaboratively with various departments to address client needs and improve service delivery.
  • Stay informed about market trends and product offerings to provide accurate and relevant information to clients.

Requirements

Job Skills

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French Customer Support | Hospitality services - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a French Customer Support Representative focusing on hospitality services in the beautiful city of Athens. In this role, you will be the key point of contact for our French-speaking clients, assisting them with their hospitality-related inquiries and ensuring a memorable experience during their stay.


Key Responsibilities

  • Provide high-quality customer support to French-speaking clients via phone, email, and chat regarding hospitality services.
  • Respond to inquiries related to accommodations, reservations, and special requests, providing accurate and prompt assistance.
  • Resolve customer issues and complaints effectively, ensuring high levels of client satisfaction.
  • Document all interactions and maintain comprehensive records in our CRM system for ongoing service improvements.
  • Collaborate with hotel and hospitality teams to enhance service delivery and customer experience.
  • Stay updated on hospitality trends and service offerings to provide informed support and recommendations to clients.

Requirements

Job Skills

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Finnish Customer Support - Crete, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Finnish Customer Support Representative based in the stunning location of Crete, Greece. This opportunity is perfect for individuals who are passionate about customer service and eager to immerse themselves in a beautiful Mediterranean environment. In this role, you will provide exceptional support to our Finnish-speaking clients, ensuring their experience is seamless and enjoyable.


Key Responsibilities

  • Deliver outstanding customer support to Finnish-speaking customers through various channels, including phone, email, and live chat.
  • Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
  • Effectively resolve customer complaints and issues to enhance overall satisfaction.
  • Document customer interactions in our CRM system to facilitate ongoing improvements in service delivery.
  • Collaborate with cross-functional teams to ensure comprehensive solutions are provided to clients.
  • Stay informed about company products, industry trends, and best practices in customer support.

Requirements

Job Skills

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Dutch Customer Support | Automotive Industry - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Support Representative specializing in the Automotive Industry, with a remote work option in Greece. Join our dynamic team and help us deliver exceptional service to our Dutch-speaking clients in the automotive sector while enjoying the beauty and culture of Greece.


Key Responsibilities

  • Provide expert customer support to Dutch-speaking clients in the automotive industry through various channels, including phone, email, and chat.
  • Address inquiries related to automotive products, services, and policies accurately and professionally.
  • Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
  • Maintain detailed records of customer interactions within our CRM system.
  • Collaborate with internal teams to deliver comprehensive solutions and improve overall customer experience.
  • Stay updated on automotive industry trends and product knowledge to provide informed assistance.

Requirements

Job Skills

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Dutch Customer Care Advisor - Athens

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Customer Care Advisor in our Athens office! We are seeking enthusiastic and customer-oriented individuals who are passionate about delivering exceptional service to our Dutch-speaking clients. In this role, you will provide assistance and support through various communication channels, ensuring customers receive the help they need promptly and effectively.


Key Responsibilities

  • Offer professional customer support in Dutch via phone, email, and chat.
  • Assist clients with questions related to products, services, and account issues.
  • Maintain detailed records of customer interactions in our CRM system.
  • Efficiently resolve customer complaints and escalate issues when necessary.
  • Work closely with team members to ensure a consistent level of service.
  • Keep up-to-date with product knowledge and company policies to assist customers accurately.

Requirements

Job Skills

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Danish Customer Support Specialist - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a dedicated Danish Customer Support Specialist to join our team in Athens. This role is perfect for individuals who are fluent in Danish and have a passion for providing outstanding customer service. As a part of our support team, you will assist Danish-speaking customers, ensuring their inquiries are addressed efficiently and effectively.


Key Responsibilities

  • Provide exceptional customer support to Danish-speaking clients via phone, email, and chat.
  • Resolve customer inquiries and issues with professionalism and a strong customer focus.
  • Document customer interactions accurately to ensure a seamless workflow.
  • Collaborate with internal teams to escalate and resolve more complex issues as needed.
  • Stay knowledgeable about products and services to provide accurate information to customers.
  • Participate in training and development sessions to improve service quality and personal skills.

Requirements

Job Skills

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Danish Customer Support Representative for Online Store - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a passionate Danish Customer Support Representative for our online store, offering a remote position based in Greece. If you thrive in a customer-focused environment and have a knack for solving problems, this role is perfect for you. You will be responsible for supporting our Danish-speaking customers and ensuring they receive an outstanding shopping experience.


Key Responsibilities

  • Deliver excellent customer support to Danish-speaking clients through different communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding order status, product information, and user accounts.
  • Quickly and effectively resolve customer complaints and issues to optimize their shopping experience.
  • Maintain comprehensive records of customer interactions and feedback for future reference.
  • Collaborate with other teams to resolve complex customer issues when necessary.
  • Stay informed about new products, promotions, and policy updates to provide accurate information to customers.

Requirements

Job Skills

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Danish Customer Support Consultant - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is looking for a motivated Danish Customer Support Consultant to join our team in a remote capacity based in Greece. This exciting opportunity allows you to assist Danish-speaking customers, providing them with outstanding support and solutions that enhance their experiences with our services.


Key Responsibilities

  • Deliver high-quality customer support to Danish-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries regarding products, services, and technical issues.
  • Resolve customer complaints and challenges while maintaining a positive attitude.
  • Document all customer interactions for follow-up and process improvement.
  • Work closely with internal teams to address customer needs and improve service offerings.
  • Stay current on product knowledge and company policies to effectively assist customers.

Requirements

Job Skills

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Czech Customer Support Consultant - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for a dedicated Czech Customer Support Consultant to join our team in Athens. In this role, you will provide exceptional support to our Czech-speaking clients, assisting them with their inquiries and ensuring they have a positive experience with our services.


Key Responsibilities

  • Offer excellent customer support to Czech-speaking clients via phone, email, and chat.
  • Address a wide range of inquiries, including questions about products, services, and account management.
  • Resolve customer issues proficiently while maintaining a high level of customer satisfaction.
  • Document interactions for quality assurance and future reference.
  • Collaborate with other departments to ensure efficient problem resolution.
  • Keep current on product knowledge and service updates to effectively support customers.

Requirements

Job Skills

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Swedish Customer Support Representative | E-commerce - Athens

posted by: spj_bot

Mercier Consultancy MD is seeking a dedicated Swedish Customer Support Representative specializing in E-commerce to join our dynamic team in Athens. This role offers an exciting opportunity for individuals passionate about delivering exceptional customer service in the e-commerce sector. As a key member of our customer support team, you will engage with Swedish-speaking customers, ensuring their inquiries and issues are addressed promptly and effectively.


Key Responsibilities

  • Provide top-notch customer support to Swedish-speaking clients across multiple platforms, including phone, email, and chat.
  • Support customers with e-commerce operations, including order inquiries, product details, and account management.
  • Quickly resolve customer concerns while ensuring a positive experience.
  • Record customer interactions and feedback, contributing to our ongoing improvement initiatives.
  • Collaborate with other departments to manage and resolve intricate issues when needed.
  • Keep informed about product updates, promotions, and changes in company policy.

Requirements

Job Skills

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