Join Our Team!

Are you fluent in German and eager for an exciting remote opportunity based in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative.

This position offers the amazing benefit of paid relocation to Greece, allowing you to experience a vibrant lifestyle while providing exceptional customer support.

Your Role:

• Deliver outstanding customer support to German-speaking clients, ensuring their inquiries are resolved with care and professionalism.
• Engage with customers through various communication platforms, including phone, email, and chat.
• Utilize our client systems to provide high-quality service efficiently.
• Collaborate with team members to ensure prompt and effective resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a passion for delivering exceptional customer service.
• Willingness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

We are seeking a highly experienced professional to lead presales, solution architecture, and project management for our Egypt office. This role will play a critical part in driving customer success, technical excellence, and delivering outstanding projects.

Requirements

Responsibilities:

1-     Presale function:

·        Collaborate with the sales team to identify customer needs and propose Atlassian-focused solutions (Jira, Confluence, Bitbucket, etc.).

·        Conduct product demonstrations, proofs of concept, and workshops tailored to client use cases.

·        Prepare and deliver compelling RFPs, RFIs, and technical proposals that align with customer requirements.

·        Stay informed about the latest Atlassian tools, features, and integrations to advise clients on the best-fit solutions.

2-     Solution Architect function:

·        Design scalable, secure and efficient solutions around Atlassian tools for cloud and data center instances of Jira, Service Management, and Confluence platforms, others (Atlassian platform).

·        Guide solution design, architecture, implementation, automations, and integrations across Atlassian platform.

·        Work with internal customers to identify their Atlassian needs, promote best practices, and actively design the architecture of Atlassian solutions.

We are looking for a Senior Jira Expert - Software Integrator to join our team of Integrators Consultants in Cairo, Egypt and to work mainly in Enterprise Implementation Environments (Banks, Telecom, Airlines, Governments, etc.) with main focus on Atlassian and Jira related projects.

Requirements

Responsibilities:

·        Implement Jira Software, Confluence, Jira Service Management & related Atlassian products for Infosysta Clients as a complete solution such as Collaboration Solution, Tracking System, Agile Project Management, SDLC/ALM, DevOps, Task Management, and more.

·        Configure & Integrate Jira & related Atlassian products with Client systems.

·        Provide Customer Support on-site or remote with high Quality of Service on Atlassian. Products (Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo, etc.).

·        Collaborate actively with Developers & Technical Analysts in Infosysta in order to deliver the final project for Clients.

·        Accountable on high Quality of Service and Customer satisfaction.

·        Collect functional and technical requirements from Client when needed and write the technical specifications document.

·        Install, configure and run different tools integrated with Jira & Confluence.

·        Functional & Technical administration of Jira and Confluence.

Mercier Consultancy MD is excited to offer fantastic Swedish Speaking Customer Service positions in the stunning country of Greece, inclusive of a fully paid relocation package! This is a wonderful opportunity to further your career while soaking in the rich culture and breathtaking scenery that Greece provides.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize the growth and satisfaction of our employees. Become a part of our dedicated team, where your contributions will directly impact our customers' experiences and overall service quality.

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and chat, ensuring every interaction is friendly and professional.
• Assist customers in navigating our products and services, providing clear and helpful information.
• Quickly resolve customer inquiries and complaints to ensure high satisfaction levels.
• Accurately document customer interactions and follow up to ensure all needs are addressed.
• Collaborate with team members and other departments to enhance service delivery and improve customer experience.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer Spanish Speaking Customer Service positions in the picturesque country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the stunning landscapes and rich heritage that Greece has to offer.

Why Choose Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize creating a supportive and vibrant work environment. Join our team of dedicated professionals and play a vital role in delivering outstanding service to our customers.

Key Responsibilities

• Provide exceptional support to Spanish-speaking customers via phone, email, and chat, ensuring every interaction is friendly and professional.
• Assist customers in understanding our products and services, providing clear and accurate information.
• Resolve customer inquiries and complaints promptly to maintain high satisfaction levels.
• Maintain accurate records of customer interactions and ensure follow-up for continued satisfaction.
• Collaborate with team members and other departments to enhance service quality and efficiency.
• Stay updated on company offerings and industry trends to provide effective customer support.

Requirements

Mercier Consultancy MD is excited to offer outstanding Croatian Speaking Customer Service positions in the stunning country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the vibrant culture and breathtaking scenery Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize our employees and foster a collaborative and supportive work environment. You will become an integral part of a dynamic team dedicated to delivering exceptional service and ensuring client satisfaction.

Key Responsibilities

• Provide exceptional customer support to Croatian-speaking clients through various channels, including phone, email, and chat, ensuring a friendly and professional tone.
• Assist customers in understanding our products and services by delivering clear and informative guidance.
• Address and resolve customer inquiries and complaints swiftly to ensure high levels of satisfaction.
• Accurately document customer interactions and follow up to ensure their needs are fully met.
• Collaborate with team members and other departments to improve service delivery and customer experience.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

At Motia, we’re not just about Fuel Cards we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job.

With over 300 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

As a Customer Relationship Manager, you will be part of a team responsible for the development and maintenance of our existing portfolio of customers. Maximising customer loyalty and profitability. You will work with our customers to match their needs with our wide range of fleet products and services, primarily our exciting new Electric Vehicle (EV) products and solutions.

Please note this position is based at our Burnley Town Centre office.

Duties and Responsibilities

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Email Support Agent, based in Sofia. This unique role focuses exclusively on providing email support to our Polish-speaking customers. As part of our dynamic team, you will help clients resolve their inquiries efficiently while ensuring exceptional customer satisfaction.

Key Responsibilities

• Respond promptly and professionally to Polish-speaking customers through email correspondence.
• Handle inquiries related to products, services, and general customer support issues.
• Provide detailed and accurate information to customers to resolve their queries effectively.
• Document all interactions and maintain thorough records in our support system.
• Collaborate with internal teams as needed to ensure customer issues are fully resolved.
• Stay updated on company policies, product offerings, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting job opportunities for Polish speaking professionals in Bulgaria, complete with a fully paid relocation package! This is a fantastic chance to take your career to new heights while enjoying the vibrant culture and beautiful landscapes of Bulgaria. We are looking for passionate individuals who are ready to make a difference in a dynamic work environment.

Key Responsibilities

• Engage with Polish-speaking clients, providing exceptional service and support across various channels.
• Assist customers with inquiries, product information, and service-related questions.
• Document customer interactions accurately within our CRM system to ensure consistency and quality of service.
• Work collaboratively with different teams to facilitate smooth operations and customer satisfaction.
• Participate in training sessions to enhance product knowledge and customer support skills.
• Stay updated on best practices and emerging trends in customer service and Polish market needs.

Requirements

Join Our Team!

Are you fluent in Spanish and looking for an exciting remote work opportunity in Greece? At Mercier Consultancy MD, we are eager to welcome a passionate and dedicated Spanish Speaking Customer Representative.

This role comes with the fantastic benefit of paid relocation to Greece, where you can enjoy a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Utilize our client systems to deliver high-quality service efficiently.
• Collaborate with your team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Eager to learn and adapt to new technologies and tools suited for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits