Are you a fluent Dutch speaker who thrives in customer-focused environments? Join us at Mercier Consultancy MD as a Support Specialist for Dutch customers, based in the stunning landscape of Greece! This multifaceted role involves assisting clients through phone, chat, and email communication, allowing you to build lasting relationships as you support our valued Dutch clientele.

Your Role

As a Support Specialist, you will be the first point of contact for Dutch customers, delivering exceptional service across multiple channels. Your excellent communication skills will be the key to providing personalized assistance and ensuring satisfaction with our products and services.

Key Responsibilities

• Tackle inbound queries from Dutch customers through phone, chat, and email.
• Offer timely and accurate information to resolve issues and provide guidance.
• Maintain clear and detailed documentation of customer interactions.
• Coordinate with team members to ensure efficient resolution of client issues.
• Keep up-to-date with product knowledge and policies to inform customers effectively.
• Contribute to team initiatives aimed at enhancing customer support processes.

Requirements

Join Mercier Consultancy MD as a Nederlands Sprekende Klanten Service Agent and embark on an exciting remote opportunity in Greece! We are looking for enthusiastic individuals who are fluent in Dutch to provide exceptional support to our valued clients. This role requires a customer-focused mindset and a knack for solving problems effectively.

Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries about our services and products, ensuring all questions are answered promptly.
• Address and resolve customer complaints with a focus on achieving high satisfaction levels.
• Maintain accurate records of customer interactions within our CRM system.
• Work closely with team members to enhance the overall customer experience.
• Stay updated on company services, industry trends, and best practices in customer service.

Requirements

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Renewal Specialist to join our team in a role that offers fully paid relocation to the stunning country of Greece! This is a fantastic opportunity to leverage your language skills while contributing to our mission of delivering exceptional service to our clients. As a Renewal Specialist, you will focus on managing the renewal process for our Dutch-speaking clients, ensuring they continue to receive outstanding value from our services.

Key Responsibilities

• Manage and oversee the renewal process for Dutch-speaking clients, ensuring timely renewals and a seamless experience.
• Communicate with clients to understand their needs and provide tailored solutions to encourage continued engagement.
• Proactively follow up with clients prior to renewal deadlines, addressing any concerns and facilitating a smooth renewal process.
• Keep detailed records of client interactions and renewal activity in our CRM system.
• Collaborate with internal teams to resolve client issues and advocate for client needs.
• Stay informed about our products and services to effectively communicate value propositions to clients.

Requirements

Mercier Consultancy MD is thrilled to announce multiple Dutch Speaking Job opportunities in Greece, complete with a fully paid relocation package! As we prepare for these exciting roles starting in 2026, we are looking for talented individuals eager to contribute their skills while enjoying everything Greece has to offer. Positions will revolve around providing exceptional customer service and support to our Dutch-speaking clients, ensuring a memorable experience.

Key Responsibilities

• Engage with Dutch-speaking customers through various channels, offering solutions and assistance tailored to their needs.
• Provide expert guidance and information about our products and services, enhancing the customer experience at every interaction.
• Document customer interactions in our CRM system and follow up as required to ensure all inquiries are resolved satisfactorily.
• Work collaboratively with different departments to improve service delivery and customer satisfaction.
• Stay informed about industry trends, product updates, and best practices to provide knowledgeable support to clients.
• Participate in training and development programs to continuously enhance your skills and career potential.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Customer Support Representative for Booking.com, where we offer fully paid relocation to beautiful Greece! This exciting opportunity allows you to assist Dutch-speaking customers with their travel bookings and inquiries, ensuring a seamless and enjoyable experience as they explore the world. If you are passionate about travel and customer service, we want you on our team!

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with bookings, inquiries, and travel-related questions, delivering accurate and helpful information.
• Resolve issues and complaints efficiently to ensure high levels of customer satisfaction.
• Maintain detailed records of customer interactions and document feedback in our CRM system.
• Collaborate closely with various teams to enhance customer service and streamline processes.
• Stay updated on booking processes, policies, and industry trends to provide informed assistance.

Requirements

About the Role:

Join our innovative team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative specializing in Search Engine support! If you are passionate about helping others and ready for an exciting opportunity in beautiful Greece, we want to hear from you!

As a part of our team, you will provide exceptional customer service to Dutch-speaking clients, handling inquiries related to search engine products and services. This role offers a unique opportunity to work directly with a dynamic international clientele while enjoying the stunning scenery and culture of Greece.

Your Responsibilities:

• Assist Dutch-speaking customers by addressing their inquiries and resolving issues related to search engine functionalities.
• Utilize various communication channels—including phone, email, and chat—to deliver prompt and effective responses.
• Collaborate with team members to share best practices and enhance customer service delivery.
• Engage in ongoing training to stay updated on product changes and improvements.
• Experience the vibrant lifestyle of Greece while working in a supportive and multicultural environment.

Requirements

Join the team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative and experience the thrill of delivering exceptional service from a beautiful location in Greece!

This role offers you the unique opportunity to work remotely while assisting our valued Dutch-speaking clients. You will be equipped with the tools and training you need to succeed in a supportive and dynamic environment.

What You’ll Do:

• Provide outstanding customer support to Dutch-speaking clients through phone, email, and chat.
• Address inquiries promptly and ensure customer satisfaction with every interaction.
• Collaborate with the team to enhance service processes and promote a positive customer experience.
• Engage in continuous learning and development to stay updated on product knowledge and systems.
• Enjoy the flexibility of a remote work environment while forming strong connections with colleagues.

Requirements

Who We’re Looking For:

• Fluency in Dutch (both written and spoken).
• Exceptional communication and customer service skills.
• Ability to work effectively in a remote team setting.
• Strong problem-solving skills and a proactive approach.
• A willingness to embrace a remote lifestyle in Greece while delivering top-notch customer service.

Benefits

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Representative in a leading Financial Institution, located in the scenic setting of Greece. This role is perfect for individuals with strong Dutch language skills who are passionate about delivering exceptional customer service within the financial sector. You'll have the opportunity to engage with customers, helping them with their inquiries and ensuring their needs are met.

Key Responsibilities

• Provide excellent customer service to Dutch-speaking clients via phone, email, and online chat.
• Assist customers with queries regarding financial products, services, and account-related questions.
• Resolve issues and complaints promptly while maintaining a high standard of service.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with team members to improve service processes and customer satisfaction.
• Stay updated on financial regulations and product information to provide informed customer support.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Agent in sunny Greece, complete with a generous relocation package! This position allows you to enjoy a vibrant lifestyle in a beautiful country while delivering exceptional customer support to Dutch-speaking clients.

Responsibilities

• Provide stellar customer service to Dutch-speaking customers via phone, email, and chat, handling inquiries related to our products and services.
• Assist customers with product selection, order processing, and account management, ensuring a smooth and pleasant experience.
• Troubleshoot issues and resolve customer complaints with a focus on achieving high customer satisfaction.
• Document customer interactions in the CRM system to maintain accurate records and track feedback.
• Collaborate with team members to enhance service efficiency, share best practices, and elevate the customer experience.
• Stay informed about product updates and promotions to provide knowledgeable assistance to clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Advisor for a renowned Global Casualwear Brand, located in Greece! This is a fantastic opportunity for individuals who are enthusiastic about fashion and committed to providing excellent customer service. In this role, you will assist customers in navigating their shopping experiences and resolving any inquiries related to our casualwear offerings.

Key Responsibilities

• Deliver high-quality customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with product inquiries, order placement, returns, and exchanges.
• Resolve customer complaints and provide solutions to enhance their shopping experience.
• Maintain accurate records of customer interactions and feedback in the CRM system.
• Collaborate with other teams to improve service delivery and product knowledge.
• Stay informed about the latest fashion trends and our product offerings to provide informed assistance.

Requirements