communication skills

Slovenian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the position of Slovenian Speaking Customer Service Representatives in the Automotive industry. This role is perfect for individuals who have a keen interest in automobiles and a passion for providing excellent customer support. As a representative, you will assist customers in Slovenian, addressing their inquiries and ensuring a seamless experience in navigating automotive services.


Key Responsibilities

  • Manage customer inquiries related to automotive products and services via phone, email, and chat in Slovenian.
  • Provide detailed information on vehicle specifications, service options, and dealership offerings.
  • Assist customers with vehicle bookings, maintenance queries, and warranty issues.
  • Resolve complaints and provide solutions in a timely manner to ensure customer satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to address customer concerns and enhance service delivery.
  • Stay informed about automotive trends, new models, and company promotions to offer accurate information to customers.

Requirements

Job Skills

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Slovenian peaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to open a position for Slovenian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and eager to support learners and educators in their journey. As a representative, you will assist customers in navigating our e-learning platforms and services, providing high-quality support in Slovenian.


Key Responsibilities

  • Respond to customer inquiries regarding e-learning services, courses, and technical support via phone, email, and chat in Slovenian.
  • Provide guidance on using the e-learning platform, enrolling in courses, and accessing learning materials.
  • Assist with troubleshooting any issues users may encounter while utilizing the platform.
  • Document interactions and customer feedback to improve services.
  • Collaborate with content and technical teams to ensure a seamless user experience.
  • Stay updated on educational resources and industry trends to provide relevant information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who have a passion for technology and a strong commitment to customer satisfaction. As a customer service representative, you will assist clients in Slovak with their telecommunications inquiries, ensuring a seamless and positive experience throughout.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including mobile plans, devices, and technical support via phone, email, and live chat in Slovak.
  • Guide customers with account creation, billing questions, and service adjustments.
  • Provide detailed information about product features, promotions, and service options.
  • Effectively resolve customer complaints and technical issues to achieve high customer satisfaction.
  • Document customer interactions accurately in the CRM system, following company protocols and guidelines.
  • Coordinate with internal teams to improve service delivery and enhance customer satisfaction.
  • Stay informed about new products, service updates, and industry trends to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Slovak Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who are passionate about customer service and want to make a positive impact on the shopping experience of our clients. As a representative, you will assist customers in Slovak, providing essential support and guidance on various retail products and services.


Key Responsibilities

  • Respond to customer inquiries regarding retail products, orders, and services via phone, email, and chat in Slovak.
  • Assist customers with order placement, modifications, and cancellations.
  • Provide accurate information on product availability, pricing, and promotions.
  • Resolve customer complaints and issues efficiently, ensuring maximum satisfaction.
  • Document customer interactions in the CRM system for future reference.
  • Collaborate with warehouse and inventory teams to provide up-to-date information on delivery timelines.
  • Stay informed about current promotions, products, and retail policies to provide helpful insights to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and dedicated to providing excellent customer service, this position is ideal for you. As a customer service representative, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding renewable energy products, services, and benefits via phone, email, and live chat in Slovak.
  • Educate customers about energy efficiency programs and available renewable energy options.
  • Assist customers with account management, service inquiries, and troubleshooting issues.
  • Document all interactions accurately in the CRM system, ensuring compliance with regulatory standards.
  • Collaborate with technical teams to resolve issues and enhance customer satisfaction.
  • Stay informed about industry trends and company offerings to provide relevant and accurate information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are dedicated to providing high-quality customer support within a healthcare environment. As a representative, you will assist customers and healthcare professionals with inquiries related to pharmaceutical products and services, ensuring they receive accurate information and exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to pharmaceutical products, prescriptions, and services via phone, email, and chat in Slovak.
  • Provide detailed information about medications, including usage, dosage, and side effects.
  • Assist customers with order processing, refills, and product availability.
  • Resolve customer complaints and issues in a timely, professional manner.
  • Document customer interactions accurately in the CRM system to maintain compliance and quality standards.
  • Collaborate with internal teams to ensure customer satisfaction and address any product-related questions.
  • Stay informed about industry regulations, product updates, and company policies to provide current information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a career opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who are tech-savvy and enjoy helping customers solve their IT-related queries. As a customer service representative, you will engage with clients in Slovak, providing assistance, troubleshooting support, and enhancing their experience with our IT solutions.


Key Responsibilities

  • Respond to customer inquiries about IT products and services via phone, email, and chat in Slovak.
  • Assist customers in troubleshooting technical issues, offering clear and effective solutions.
  • Provide information on product features, installation processes, and software updates.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with IT teams to escalate technical issues that require specialized knowledge.
  • Stay updated on the latest technology trends and company offerings to provide informed assistance.

Requirements

Job Skills

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Slovak Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals with a love for travel and a dedication to providing excellent service. You will be the first point of contact for clients, assisting them with their travel inquiries and ensuring they have an outstanding experience in Slovak.


Key Responsibilities

  • Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Slovak.
  • Provide detailed information on destinations, available services, and promotional offers.
  • Assist customers with reservation changes, cancellations, and special requests.
  • Resolve customer complaints and issues promptly to ensure satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with hotel partners and tourism services to enhance the customer experience.
  • Stay up to date on travel trends, offers, and company services to provide relevant information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Slovak Speaking Customer Service Representatives in the healthcare industry. This role is perfect for individuals who are passionate about healthcare and providing exceptional support to patients and healthcare professionals. As a representative, you will engage with customers in Slovak, assisting them with their inquiries and ensuring they have a seamless experience navigating healthcare services.


Key Responsibilities

  • Provide outstanding customer service by answering inquiries related to healthcare services, insurance, and patient support through phone, email, and chat in Slovak.
  • Assist patients in scheduling appointments and understanding their treatment plans.
  • Resolve customer concerns and issues promptly and empathetically.
  • Document interactions accurately in our CRM system to maintain accurate records.
  • Collaborate with healthcare teams to ensure timely follow-ups and service delivery.
  • Stay informed about healthcare policies, services, and best practices.

Requirements

Job Skills

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Slovak Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to provide an opening for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about food and drink and appreciate providing exceptional customer care. As a customer service representative, you will assist customers with their inquiries and ensure they have a delightful experience while communicating in Slovak.


Key Responsibilities

  • Manage customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
  • Provide detailed information on product availability, pricing, and promotions.
  • Assist customers with order processing, changes, and cancellations.
  • Address and resolve any customer complaints with empathy and professionalism.
  • Document customer interactions accurately for future reference in the CRM system.
  • Collaborate with operational teams to ensure timely delivery and customer satisfaction.
  • Keep updated on industry trends and product offerings to better assist customers.

Requirements

Job Skills

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