communication skills

Swedish Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives at Booking.com, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about travel and are dedicated to providing outstanding customer service. As a customer service representative, you will assist clients with their bookings, inquiries, and issues, all while communicating in Swedish.


Key Responsibilities

  • Manage customer inquiries related to travel bookings, accommodations, and other services via phone, email, and live chat in Swedish.
  • Provide detailed information about bookings, payment options, and cancellation policies.
  • Assist customers with modifying or canceling their reservations as needed.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Document all customer interactions accurately in the CRM system for record-keeping.
  • Work closely with internal teams to ensure seamless resolution of customer issues.
  • Stay updated on promotions, system updates, and travel trends to enhance customer interactions.

Requirements

Job Skills

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Spanish Speaking Digital Sales Agent - Work In Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a fantastic opportunity for a Spanish Speaking Digital Sales Agent, complete with fully paid relocation to the beautiful country of Greece. We are seeking dynamic and passionate sales professionals who are fluent in Spanish and have a strong inclination toward digital sales. This role offers a unique chance to work in a lively environment while making impactful contributions to our client relationships.


Key Responsibilities

  • Engage with potential clients in the Spanish-speaking market through various digital channels, focusing on developing lasting B2B connections.
  • Assess client needs and deliver tailored digital sales presentations that effectively demonstrate the value of our services.
  • Manage the full sales process from lead generation to closing, maintaining a high level of customer satisfaction throughout.
  • Collaborate with marketing teams to design and implement effective strategies for attracting and converting leads.
  • Keep updated on industry trends and competitor activities to identify new sales opportunities.
  • Provide feedback to product teams based on client experiences to enhance our service offerings.
  • Work towards meeting and exceeding sales targets while fostering a collaborative team environment.

Requirements

Job Skills

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Romanian Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.


Key Responsibilities

  • Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
  • Provide information on property details, availability, and travel-related services.
  • Assist customers with resolving issues related to their bookings and provide timely solutions.
  • Maintain accurate records of customer interactions and manage follow-ups as needed.
  • Collaborate with other team members to enhance customer satisfaction and service delivery.
  • Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Job Skills

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Portuguese Speaking Digital Sales Agent - Work In Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remarkable opportunity for a Portuguese Speaking Digital Sales Agent, complete with fully paid relocation to the enchanting destination of Greece. We are searching for enthusiastic and driven sales professionals who are fluent in Portuguese and possess a talent for digital sales. This position not only allows you to utilize your sales expertise but also invites you to experience and enjoy the rich culture and beauty of Greece.


Key Responsibilities

  • Connect with potential clients in the Portuguese-speaking market through various digital channels, focusing on building strong B2B relationships.
  • Evaluate client needs and deliver customized digital sales presentations that effectively showcase the benefits of our digital solutions.
  • Oversee the complete sales journey from lead generation to closing, ensuring exceptional customer satisfaction at each stage.
  • Collaborate with the marketing team to devise and execute effective strategies for attracting and converting leads.
  • Stay current with industry trends and competitor dynamics to identify new sales opportunities and enhance service delivery.
  • Collect and relay client feedback to the product team to contribute to the continuous improvement of our offerings.
  • Work towards meeting and exceeding sales goals while fostering a positive team atmosphere.

Requirements

Job Skills

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Polish Speaking Digital Trust and Safety Specialist in Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

  • Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
  • Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
  • Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
  • Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
  • Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
  • Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

Job Skills

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Polish Speaking Digital Trust and Safety Specialist in Bulgaria + Welcome Bonus

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust and Safety Specialist based in Bulgaria, complete with a welcome bonus! In this critical role, you will help ensure the safety and integrity of our online platforms by monitoring content, addressing safety concerns, and implementing strategies that enhance user trust. Your expertise will be pivotal in creating a secure online environment.


Key Responsibilities

  • Monitor user-generated content and interactions to identify and respond effectively to potential violations of safety policies.
  • Conduct comprehensive investigations into reported safety incidents, gathering and analyzing evidence to inform decision-making.
  • Collaborate with various teams to create and enhance policies that promote digital safety and trust across platforms.
  • Prepare detailed reports on safety incidents and trends to inform organizational strategies and improve safety measures.
  • Stay updated on digital safety trends and best practices to proactively enhance our community standards.
  • Engage directly with users to educate them about safety practices and foster a sense of community awareness regarding online risks.

Requirements

Job Skills

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Italian Speaking Support Agent for a Global Logistics Firm - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Support Agent to join our team at a leading global logistics firm. This position is based in Greece and is perfect for individuals who are keen to make an impact in the logistics sector while providing exemplary customer service. As an Italian Speaking Support Agent, you will be responsible for assisting our Italian-speaking clients, ensuring their inquiries are handled efficiently and effectively.


Key Responsibilities

  • Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and live chat.
  • Address customer inquiries related to shipments, logistics services, and tracking details.
  • Resolve issues and complaints promptly to ensure high levels of client satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system for tracking and follow-up.
  • Coordinate with internal departments to ensure seamless customer experiences, addressing complex issues as needed.
  • Stay informed about company policies, logistics industry trends, and service updates to provide accurate guidance to clients.

Requirements

Job Skills

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Italian Speaking Helpdesk Agent - Work Remote In Greece - Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for an Italian Speaking Helpdesk Agent to work remotely from Greece, with a paid relocation package available for eligible candidates. This role is perfect for individuals who are eager to provide top-notch customer support while enjoying the flexibility of remote work. As a Helpdesk Agent, you will assist our Italian-speaking clients with their inquiries and technical issues, ensuring a seamless experience with our services.


Key Responsibilities

  • Provide high-quality customer support to Italian-speaking clients through various communication channels including phone, email, and live chat.
  • Assist customers with inquiries related to our products and services while resolving any technical issues they may encounter.
  • Document all customer interactions and issues in our CRM system accurately.
  • Work collaboratively with other teams to address and escalate complex customer issues when necessary.
  • Stay informed about product updates, services, and policies to provide current and accurate information to customers.
  • Provide feedback and insights to improve the overall customer experience and support processes.

Requirements

Job Skills

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Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service.


Key Responsibilities

  • Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat.
  • Provide information about products and services while assisting customers with their queries and concerns.
  • Resolve issues effectively and promptly, ensuring a satisfactory customer experience.
  • Document customer interactions accurately in the CRM system for future reference.
  • Work collaboratively with other team members to enhance customer satisfaction and support.
  • Stay informed about company offerings and industry trends to provide accurate assistance.

Requirements

Job Skills

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Irish Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is excited to present an incredible opportunity for Irish Speaking Professionals in Sofia, Bulgaria. This role comes with a fully paid relocation package, enabling you to kickstart an exciting new chapter in your career while exploring a beautiful city. We are seeking motivated individuals who are passionate about delivering exceptional customer service.


Key Responsibilities

  • Provide exemplary customer support in Irish, addressing inquiries and resolving issues efficiently.
  • Handle customer complaints with professionalism and care to ensure satisfaction.
  • Document customer interactions accurately in our CRM system for seamless follow-ups.
  • Collaborate with team members to create a positive and productive work atmosphere.
  • Stay informed about our products and services to assist customers effectively.
  • Participate in continuous training and development opportunities to enhance your skills.

Requirements

Job Skills

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