Mercier Consultancy MD is excited to present a fantastic opportunity for Portuguese Speaking Customer Service Representatives at a reputable Logistics & Courier Company, based in the beautiful setting of Greece. This role is perfect for individuals who are enthusiastic about logistics and dedicated to providing excellent customer support. As a representative, you will assist clients in Portuguese, helping them with inquiries related to shipping, delivery, and logistics solutions.

Key Responsibilities

• Manage customer inquiries related to logistics and courier services, including tracking shipments, delivery times, and account management via phone, email, and chat in Portuguese.
• Provide clear and accurate information about shipping options, pricing, and logistics solutions available.
• Assist customers with resolving any issues related to their shipments, ensuring timely and effective solutions.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with internal teams and external partners to improve service delivery and customer satisfaction.
• Stay informed about logistics trends and regulatory changes to provide relevant advice to customers.

Requirements

Are you a Registered Nurse looking to use your clinical expertise in an international environment while living on the Spanish coast?

We are currently recruiting Danish-speaking nurses on behalf of our client, a global travel assistance provider supporting travellers around the world when medical incidents occur abroad.

In this role, you will combine your medical knowledge, communication skills, and decision-making ability to support travellers in need, helping coordinate care, assess medical situations, and guide patients during challenging moments.

This is an opportunity to move beyond traditional hospital work and gain experience within international medical assistance, travel health, and insurance medicine while living in Torrevieja on Spain’s Mediterranean coast.

The Role

As a Medical Case Handler / Registered Nurse, you will support travellers who experience illness or accidents while abroad.

You will be responsible for assessing medical situations, coordinating care, and ensuring travellers receive the appropriate assistance.

Your responsibilities include:

re you a Registered Nurse with Danish language skills looking for a new professional challenge abroad?

We are currently recruiting on behalf of our client, an international medical assistance provider that supports travellers worldwide when illness, injury, or accidents occur while abroad.

This role allows you to use your clinical expertise in a global setting, helping travellers navigate medical situations while coordinating care across borders.

Based in Fuengirola on Spain’s Costa del Sol, you will work in an international environment where healthcare knowledge, communication skills, and quick decision-making are essential.

About the Role

As a Medical Assistance Nurse, you will play an important role in supporting travellers who require medical guidance or assistance while abroad.

You will assess cases, coordinate care, and communicate with both patients and healthcare providers to ensure travellers receive the support they need.

Your day-to-day responsibilities will include:

Are you a Registered Nurse looking to use your clinical expertise in an international environment while living on the Spanish coast?

We are currently recruiting Danish-speaking nurses on behalf of our client, a global travel assistance provider supporting travellers around the world when medical incidents occur abroad.

In this role, you will combine your medical knowledge, communication skills, and decision-making ability to support travellers in need, helping coordinate care, assess medical situations, and guide patients during challenging moments.

This is an opportunity to move beyond traditional hospital work and gain experience within international medical assistance, travel health, and insurance medicine while living in Torrevieja on Spain’s Mediterranean coast.

The Role

As a Medical Case Handler / Registered Nurse, you will support travellers who experience illness or accidents while abroad.

You will be responsible for assessing medical situations, coordinating care, and ensuring travellers receive the appropriate assistance.

Your responsibilities include:

Are you a Registered Nurse with Danish language skills looking for a new professional challenge abroad?

We are currently recruiting on behalf of our client, an international medical assistance provider that supports travellers worldwide when illness, injury, or accidents occur while abroad.

This role allows you to use your clinical expertise in a global setting, helping travellers navigate medical situations while coordinating care across borders.

Based in Fuengirola on Spain’s Costa del Sol, you will work in an international environment where healthcare knowledge, communication skills, and quick decision-making are essential.

About the Role

As a Medical Assistance Nurse, you will play an important role in supporting travellers who require medical guidance or assistance while abroad.

You will assess cases, coordinate care, and communicate with both patients and healthcare providers to ensure travellers receive the support they need.

Your day-to-day responsibilities will include:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives at a prominent Travel Company, located in beautiful Greece. This role is perfect for individuals who are passionate about travel and committed to providing outstanding customer service. As a representative, you will assist customers in German, helping them with their travel inquiries and ensuring a delightful experience.

Key Responsibilities

• Manage customer inquiries regarding travel bookings, itinerary changes, and cancellations via phone, email, and chat in German.
• Provide detailed information about travel destinations, services, and company policies.
• Assist customers with the booking process, changes to itineraries, and any travel-related concerns.
• Resolve customer complaints swiftly and effectively, ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for consistent follow-up and record-keeping.
• Collaborate with travel agents and various departments to enhance service delivery and customer experience.
• Stay informed about travel regulations, destination updates, and company promotions to assist customers effectively.

Requirements

Mercier Consultancy MD is pleased to present an excellent opportunity for German Speaking Customer Service Representatives for a reputable Manufacturing Company, with the opportunity to work in beautiful Greece. This role is designed for individuals who are passionate about providing high-quality customer support and have an interest in the manufacturing sector. As a representative, you will assist clients in German, addressing their inquiries and ensuring a smooth customer experience.

Key Responsibilities

• Manage customer inquiries related to manufacturing products, order status, and pricing via phone, email, and chat in German.
• Provide detailed information on product specifications, lead times, and after-sales support.
• Assist customers with issues related to orders and deliveries, ensuring timely resolutions.
• Resolve customer complaints efficiently while maintaining a high level of satisfaction.
• Accurately document all customer interactions in the CRM system for tracking and follow-up.
• Collaborate with production and logistics teams to improve service delivery and product availability.
• Stay informed about manufacturing processes and product updates to provide accurate assistance.

Requirements

Embark on an exciting journey with Mercier Consultancy MD as a German Speaking Customer Care Representative for a leading Online Bank in Greece! This position offers a unique opportunity to provide exceptional service in the fast-evolving financial sector while enjoying fully paid relocation to Greece. If you are eager to support clients in their banking needs and have a passion for customer service, we want to hear from you!

Key Responsibilities

• Deliver high-quality customer support in German via phone, email, and chat regarding online banking services and inquiries.
• Assist customers with account opening, transactions, troubleshooting, and resolving any issues related to their banking experience.
• Collaborate with internal teams to ensure efficient resolution of customer queries and seamless service delivery.
• Document customer interactions accurately within our CRM system and follow up as necessary.
• Collect customer feedback to identify trends and suggest improvements to enhance service quality.
• Stay informed about banking regulations and products to provide accurate and relevant information to customers.

Requirements

Mercier Consultancy MD is pleased to offer an exceptional opportunity for a German Speaking Agent for Booking.com, complete with fully paid relocation to the beautiful country of Greece. In this role, you will serve as the primary point of contact for German-speaking customers, providing them with support and assistance for their travel bookings and inquiries.

Responsibilities

• Deliver outstanding customer service to German-speaking clients through various channels, including phone, email, and chat.
• Assist customers throughout the booking process, including modifications, cancellations, and general travel-related inquiries.
• Troubleshoot issues and provide effective solutions to ensure a smooth customer experience.
• Document interactions and maintain accurate records within the CRM system to support quality assurance initiatives.
• Collaborate with other teams to resolve complex customer inquiries and enhance the overall booking experience.
• Stay informed about Booking.com’s products, services, and policies to deliver accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a German Customer Support Representative specializing in AI technology. This position is based in Greece, and we offer a fully paid relocation package, making it an excellent opportunity for those looking to advance their careers in a dynamic and rapidly-evolving field.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients in the AI technology sector via phone, email, and chat.
• Address inquiries regarding product features, functionalities, and usage to enhance customer understanding and satisfaction.
• Resolve technical issues and customer complaints efficiently, ensuring a high level of client satisfaction.
• Document all customer interactions and technical issues accurately in our CRM system for continuous improvement.
• Collaborate with product and engineering teams to relay customer feedback and contribute to product improvements.
• Stay informed about the latest developments in AI technology and company offerings to provide knowledgeable assistance.

Requirements