Polish Speaking Customer Service for Food & Beverage industry
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and enjoy helping customers through their inquiries. As a key member of our team, you will provide exceptional service to customers in Polish, ensuring they have the information they need to enhance their experience with our offerings.
Key Responsibilities
- Respond to customer inquiries regarding food and beverage products, pricing, and availability via phone, email, and chat in Polish.
- Assist customers with order placement, modifications, and tracking.
- Provide information about product ingredients, nutritional content, and allergen concerns.
- Resolve customer complaints promptly to ensure a positive experience.
- Document customer interactions accurately and maintain records in the CRM system.
- Collaborate with sales and product teams to enhance customer support and service delivery.
- Stay informed about industry trends and product offerings to provide knowledgeable assistance.
Requirements