Swedish Speaking Customer Service Subscription-Based Services - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives specializing in Subscription-Based Services. This role is based in beautiful Greece and is perfectly suited for individuals who are enthusiastic about customer service and are looking to join a vibrant team in a stunning location. As a representative, you will assist customers with their subscriptions, providing excellent support while communicating in Swedish.
Key Responsibilities
- Manage inquiries related to subscription services via phone, email, and chat in Swedish.
- Provide information about subscription plans, pricing, and benefits to customers.
- Assist customers with subscription management, including upgrades, downgrades, and cancellations.
- Resolve issues and inquiries effectively, ensuring a high level of customer satisfaction.
- Document customer interactions in the CRM system to maintain accurate records.
- Collaborate with internal teams to enhance customer experience and streamline processes.
- Stay informed about company products and industry trends to better assist customers.
Requirements