Italian Speaking Customer Agent For Online Bank - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Customer Agent to join our team in Greece, working for a cutting-edge online bank. This role is ideal for individuals who possess a passion for customer service and have an interest in the banking sector. As a Customer Agent, you will provide vital support to our Italian-speaking clients, addressing their banking inquiries and guiding them through our internet banking services.
Key Responsibilities
- Provide outstanding customer support in Italian via phone, email, and chat.
- Assist customers with inquiries about online banking products and services.
- Resolve customer issues efficiently, ensuring an exceptional banking experience.
- Document customer interactions and track all inquiries in our CRM system.
- Work alongside other departments to improve service delivery and customer satisfaction.
- Stay abreast of online banking trends, product updates, and regulatory requirements.
Requirements