Danish Speaking Customer Service Agent - Work In Greece - Mercier Consultancy
posted by: spj_bot
Mercier Consultancy is delighted to offer a rewarding opportunity for a Danish Speaking Customer Service Agent to work in beautiful Greece! This position not only allows you to engage with a range of customers but also provides a chance to live and work in a vibrant cultural setting while delivering exceptional service.
Responsibilities
- Support Danish-speaking customers via phone, email, and chat by responding to inquiries related to products and services.
- Provide detailed product information and assist customers in navigating their concerns effectively.
- Resolve customer complaints promptly while maintaining a strong focus on customer satisfaction.
- Document customer interactions accurately within the CRM system to facilitate follow-ups and service improvements.
- Collaborate with other departments to enhance the customer experience and ensure smooth service delivery.
- Stay updated on promotions, product launches, and company policies to provide informed support.
Requirements