French Customer Care for FinTech Company in Greece - Fully paid relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a fantastic opportunity as a French Customer Care Representative for a leading FinTech Company! This position includes fully paid relocation to the stunning country of Greece, where you can combine your expertise in customer support with a passion for financial technology. If you are dedicated to providing exceptional service and have a keen understanding of financial products, we would love to have you on our team!
Key Responsibilities
- Provide outstanding customer support in French through various communication channels, including phone, email, and chat for FinTech-related inquiries.
- Assist customers with account management, financial transactions, and product information.
- Collaborate with internal teams to troubleshoot and resolve customer issues efficiently.
- Document all customer interactions and feedback accurately in our CRM system.
- Identify opportunities to enhance customer experience and suggest improvements in service delivery.
- Stay informed about the latest trends in FinTech and company products to provide accurate and timely information to customers.
Requirements