Customer Culture Expert for Netflix - Danish Speaker - Relocate to Greece
đż Do you speak Danish? Are you obsessed with movies, binge-worthy series, and providing top-tier support? We aren't just looking for typical customer service agents; we are looking for "Showrunners" and "Streaming Gurus" to represent Netflix, the worldâs leading streaming platform! If you love talking about the latest trending shows, helping people fix their connection right before a season finale, and want to trade your winter coat for the sunny skies of Athens, your next big adventure starts here âď¸đśď¸.
As a Netflix Customer Culture Expert, you will be the voice of entertainment for our Danish market. Whether a customer is trying to sign up from their brand-new Smart TV, wondering about their billing history, or experiencing a frustrating connectivity error right at a cliffhangerâyou are the hero who saves movie night!
The Mission
You wonât just be answering queues; youâll be orchestrating the ultimate customer experience across Voice channels (with the flexibility to support Chat and Email if Netflix expands the script in the future):