Swedish Speaking Customer Service for Automotive industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a fantastic opportunity for Swedish Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who have a passion for cars and excellent customer service skills. As part of our dedicated team, you will assist customers with their inquiries related to automotive products and services, ensuring a seamless communication experience in Swedish.
Key Responsibilities
- Manage customer inquiries about automotive products, services, and features via phone, email, and live chat in Swedish.
- Provide assistance with product selection, features, specifications, and pricing.
- Support customers in troubleshooting issues and managing warranties and repairs.
- Document customer interactions accurately and follow up to ensure satisfaction.
- Collaborate with dealership teams and technical staff to provide timely solutions to customer inquiries.
- Stay updated on new automotive trends and products to provide accurate information to customers.
Requirements