Spanish Speaking Customer Service for Legal Services industry - Greece
posted by: spj_bot
Mercier Consultancy MD is excited to offer an exceptional opportunity for Spanish Speaking Customer Service Representatives in the Legal Services industry, located in Greece. This role is ideal for individuals who are passionate about assisting clients with legal inquiries while providing outstanding customer support in Spanish. You will be a key point of contact for clients seeking legal assistance and support.
Key Responsibilities
- Manage customer inquiries regarding legal services, including case status, appointment scheduling, and document requests via phone, email, and live chat in Spanish.
- Provide clear and accurate information about legal products and services to clients.
- Assist clients with the completion of forms and documentation as needed.
- Handle and resolve any complaints or issues to ensure the highest level of customer satisfaction.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with legal professionals to address clients’ concerns and inquiries effectively.
- Stay informed about legal services, industry trends, and regulatory changes to better support clients.
Requirements