Spanish Speaking Customer Service Financial Sector - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Financial Sector, with the added benefit of working in beautiful Greece. If you are passionate about finance and committed to providing exceptional customer support, this role is the perfect match for you. As a customer service representative, you will assist clients in Spanish, helping them navigate their financial inquiries with ease.
Key Responsibilities
- Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Spanish.
- Educate customers on account features, benefits, and financial solutions tailored to their needs.
- Assist customers with transaction inquiries, account setups, and troubleshooting issues.
- Resolve customer complaints and provide effective solutions in a timely manner.
- Document all customer interactions accurately in the CRM system for thorough records.
- Collaborate with financial advisors and compliance teams to ensure high levels of service and regulatory adherence.
- Stay informed about financial products, market trends, and company offerings to provide relevant information to customers.
Requirements