Spanish Speaking Customer Service for Biotechnology industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opportunity for Spanish Speaking Customer Service Representatives in the biotechnology industry. This position is well-suited for individuals who are enthusiastic about customer support and have a strong interest in biotechnology. In this role, you will engage with clients and stakeholders in Spanish, providing exceptional service and assistance related to our biotechnology products and services.
Key Responsibilities
- Handle inquiries from customers regarding biotechnology products, services, and compliance via phone, email, and chat in Spanish.
- Provide detailed information to clients on product usage, benefits, and safety regulations.
- Assist in troubleshooting technical issues and coordinate with relevant departments for effective solutions.
- Maintain accurate records of customer interactions and ensure thorough follow-up.
- Collaborate with sales and product teams to enhance customer experience and satisfaction.
- Participate in ongoing training to stay updated on biotechnology advancements and product knowledge.
Requirements