Spanish Speaking Customer Service For Automotive Brand - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to offer a remote opportunity for Spanish Speaking Customer Service Representatives for a leading automotive brand, based in Greece. This position is perfect for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support. As a representative, you will assist customers with vehicle inquiries, service questions, and provide guidance in Spanish while working from the comfort of your home.
Key Responsibilities
- Manage customer inquiries related to automotive products and services via phone, email, and chat in Spanish.
- Provide information on vehicle features, warranties, and service options.
- Assist customers with scheduling maintenance and service appointments.
- Address and resolve customer issues or complaints efficiently and professionally.
- Document all customer interactions accurately in our CRM system.
- Cooperate with internal teams to ensure timely and effective resolution of customer concerns.
- Stay updated on automotive industry trends and product knowledge to better assist customers.
Requirements