Spanish Speaking Customer Service Agent in Greece - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a unique opportunity for a Spanish Speaking Customer Service Agent based in Greece, with fully paid relocation. This position is perfect for individuals who are passionate about customer service and looking to explore a vibrant new culture while supporting a leading company in the region. As a customer service representative, you will assist Spanish-speaking clients, ensuring they receive top-notch service and support.
Responsibilities
- Engage with Spanish-speaking customers through phone, email, and chat to address inquiries related to products and services.
- Provide detailed information about services, assist with order issues, and ensure overall customer satisfaction.
- Resolve customer complaints effectively and professionally, escalating issues as necessary.
- Document customer interactions accurately in the CRM system for quality assurance and follow-up.
- Collaborate with other team members to ensure an integrated approach to customer service and continuous improvement.
- Stay informed about product updates, promotions, and market trends that may impact customer experience.
Requirements