Slovenian Speaking Customer Service for Finance industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer an incredible opportunity for Slovenian Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are detail-oriented and have a passion for helping customers manage their financial needs. As a customer service representative, you will provide vital support to clients while delivering exceptional service in Slovenian.
Key Responsibilities
- Assist customers with inquiries regarding financial products, account management, and transactions via phone, email, and live chat in Slovenian.
- Provide clear and accurate information about services, regulations, and account status.
- Help customers with account issues, changes, and troubleshooting as needed.
- Document all customer interactions accurately in the CRM system for tracking and reporting.
- Collaborate with finance and compliance teams to ensure customer needs are met in accordance with regulations.
- Stay informed about financial products, market trends, and company policies to offer the best assistance.
Requirements