Slovak Speaking Customer Service for Media & Entertainment industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a new opportunity for Slovak Speaking Customer Service Representatives in the Media & Entertainment industry. This position is perfect for individuals who are passionate about media and entertainment and are eager to provide exceptional customer support. As a customer service representative, you will assist customers with inquiries related to media products and services, ensuring they have a fantastic experience.
Key Responsibilities
- Manage customer inquiries related to media and entertainment offerings, including subscriptions, services, and content availability via phone, email, and chat in Slovak.
- Provide support for account management, troubleshooting, and billing questions.
- Assist customers in navigating the platform and understanding features and content.
- Resolve customer concerns in a timely and efficient manner.
- Document customer interactions and feedback to help improve services.
- Collaborate with internal teams to address issues and enhance the customer experience.
- Stay updated on industry trends and product offerings to provide accurate information.
Requirements