Slovak Speaking Customer Service for Banking industry
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for Slovak Speaking Customer Service Representatives in the banking industry. This position is perfect for individuals who have a keen interest in finance and enjoy helping customers navigate their banking needs. As a part of our dedicated team, you will provide exceptional support and service to clients, using your Slovak language skills to ensure clear communication.
Key Responsibilities
- Handle customer inquiries related to banking services, account management, and financial products via phone, email, and chat in Slovak.
- Educate clients on banking processes, account features, and online banking tools.
- Assist customers with troubleshooting issues related to transactions and account discrepancies.
- Document all customer interactions accurately and ensure follow-up as needed.
- Collaborate with internal teams to resolve complex customer issues efficiently.
- Maintain up-to-date knowledge of banking regulations and financial products.
Requirements