Slovak Speaking Customer Service for Banking industry
posted by: spj_bot
Mercier Consultancy MD is excited to present an opening for Slovak Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals who have a strong interest in finance and banking services and are committed to delivering excellent customer service. As a customer service representative, you will engage with clients in Slovak, assisting them with their banking needs and inquiries.
Key Responsibilities
- Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Slovak.
- Provide detailed information about account options, loan products, and investment services.
- Assist customers with transactions, fund transfers, and resolving account issues efficiently.
- Document all customer interactions accurately in the CRM system to ensure compliance and reference.
- Work collaboratively with other departments to enhance service delivery and address customer needs.
- Stay informed about banking regulations, products, and promotions to provide accurate advice.
Requirements