Slovak Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to present a unique opportunity for a Slovak Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. In this role, you will be the first point of contact for Slovak-speaking customers, providing them with support and assistance for their travel bookings and inquiries.
Responsibilities
- Respond to customer inquiries in Slovak through various communication channels such as phone, email, and chat.
- Assist clients with the booking process, modifications, cancellations, and general travel-related questions to ensure a smooth experience.
- Troubleshoot any issues that may arise and provide timely solutions to enhance customer satisfaction.
- Document all customer interactions and feedback in the CRM system for quality assurance and service improvement.
- Collaborate with internal teams to address complex customer concerns and resolve issues effectively.
- Stay informed about Booking.com’s services, promotions, and policies to provide accurate and helpful advice to customers.
Requirements