Slovak Customer Support Representative | E-commerce - Athens
posted by: spj_bot
Mercier Consultancy MD is looking for a proactive Slovak Customer Support Representative specializing in E-commerce to join our dedicated team in Athens. If you are passionate about customer service and have a strong command of the Slovak language, this is an excellent opportunity to provide exceptional support to our Slovak-speaking customers and enhance their online shopping experience.
Key Responsibilities
- Provide exceptional customer support to Slovak-speaking customers through various channels such as phone, email, and live chat.
- Assist customers with inquiries regarding products, order status, and account management.
- Efficiently resolve customer complaints and seek to exceed their expectations.
- Maintain accurate records of customer interactions and provide valuable feedback to improve services.
- Collaborate with internal teams to manage and resolve complex customer issues.
- Keep updated on product knowledge, promotions, and changes in policies to furnish customers with accurate information.
Requirements