Polish Speaking Customer Service for Retail industry
posted by: spj_bot
Mercier Consultancy MD is delighted to announce an opening for Polish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who are enthusiastic about customer service and enjoy helping others in a fast-paced retail environment. As a representative, you will utilize your Polish language skills to assist customers with inquiries, provide product information, and ensure a seamless shopping experience.
Key Responsibilities
- Handle customer inquiries related to retail products and services via phone, email, and chat in Polish.
- Assist customers with order placement, tracking, and returns.
- Provide detailed information regarding product features, promotions, and store policies.
- Resolve customer complaints and issues promptly and professionally.
- Maintain accurate records of customer interactions and transactions in our systems.
- Collaborate with team members to enhance customer satisfaction and improve service delivery.
- Stay informed about current promotions and inventory to assist customers effectively.
Requirements