Polish Customer Care Specialist | Sportswear Industry - Athens
posted by: spj_bot
Mercier Consultancy MD is seeking a motivated Polish Customer Care Specialist to join our dynamic team in Athens. If you have a passion for sportswear and love helping customers, this is the perfect opportunity for you! In this role, you will be responsible for providing exceptional support to our Polish-speaking customers, ensuring their inquiries and concerns are addressed professionally and promptly.
Key Responsibilities
- Deliver outstanding customer service in Polish via phone, email, and social media.
- Assist customers with inquiries related to products, orders, and account management within the sportswear sector.
- Document customer interactions and maintain accurate records in our CRM system.
- Troubleshoot and resolve customer issues efficiently, ensuring a high level of customer satisfaction.
- Collaborate with internal departments to enhance customer experience and address ongoing concerns.
- Stay updated on product lines, features, and promotions to provide customers with accurate information.
Requirements