Polish Customer Advisor Retail Sector - Work In Greece - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for a Polish Customer Advisor in the Retail Sector, based in Greece! This position comes with fully paid relocation support for candidates looking to make a move. If you have a flair for customer service and a passion for retail, we invite you to join our dynamic team and help us deliver exceptional experiences to our Polish-speaking clients.
Key Responsibilities
- Provide outstanding customer support to Polish-speaking clients in the retail sector through phone, email, and chat communications.
- Assist customers with inquiries regarding products, order statuses, returns, and other retail-related services.
- Handle customer complaints and resolve issues to ensure a high level of satisfaction and loyalty.
- Document customer interactions accurately in our CRM system to maintain comprehensive records.
- Collaborate with the retail team to relay customer feedback and contribute to service improvements.
- Stay informed about the latest retail trends and product knowledge to enhance customer interactions.
Requirements