Norwegian Speaking Customer Service for E-commerce Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction.
Key Responsibilities
- Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian.
- Provide information on product features, pricing, promotions, and delivery options.
- Assist customers with order placement, tracking shipments, and resolving issues efficiently.
- Document customer interactions and feedback in the CRM system to enhance service quality.
- Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction.
- Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers.
Requirements