Norwegian Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.
Responsibilities
- Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services.
- Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor.
- Document all customer interactions accurately within the CRM system for quality assurance and future reference.
- Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction.
- Stay informed about product offerings, promotions, and company policies to assist customers effectively.
- Participate in training and development opportunities to enhance your service capabilities and product knowledge.
Requirements