Norwegian Speaking Customer Experience Agent - Work Remotely in Greece
posted by: spj_bot
Mercier Consultancy MD is delighted to offer the opportunity for a Norwegian Speaking Customer Experience Agent to join our remote team from Greece! We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will be instrumental in ensuring our Norwegian-speaking customers receive the highest level of support and satisfaction.
Key Responsibilities
- Provide exceptional customer service in Norwegian across multiple channels, including phone, email, and chat.
- Effectively resolve customer inquiries and issues to ensure a positive experience.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Gather and analyze customer feedback to enhance service offerings and improve processes.
- Work collaboratively with team members to optimize customer experiences and share best practices.
- Stay informed about company products, services, and industry trends to provide accurate information to customers.
Requirements