Lithuanian Speaking Customer Service for Media & Entertainment industry
posted by: spj_bot
Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is a fantastic opportunity for individuals who are enthusiastic about media and entertainment and excel in providing customer support. As a representative, you will engage with customers in Lithuanian, addressing their inquiries and ensuring they enjoy a seamless experience with our entertainment services.
Key Responsibilities
- Handle customer inquiries regarding media and entertainment products, services, and subscriptions via phone, email, and chat in Lithuanian.
- Assist customers with account management, content access, and troubleshooting issues.
- Provide information on new releases, promotions, and service updates.
- Resolve concerns and complaints efficiently, ensuring a positive customer experience.
- Document customer interactions accurately and follow up as needed.
- Collaborate with marketing and content teams to enhance customer engagement.
- Stay updated on industry trends and product offerings to effectively assist customers.
Requirements