Latvian Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are passionate about energy solutions and committed to excellent customer service. As a representative, you will assist clients and customers in navigating their inquiries, providing vital support in Latvian.
Key Responsibilities
- Manage customer inquiries regarding oil and gas services, pricing, and industry regulations via phone, email, and live chat in Latvian.
- Provide accurate and timely information on products, services, and account management.
- Assist customers with troubleshooting issues related to their services and accounts.
- Document all customer interactions diligently in the CRM system.
- Work collaboratively with technical and administrative teams to resolve customer issues.
- Stay informed about industry developments to keep customers updated and informed.
Requirements