Italian Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to delivering top-notch customer support. As a key member of our team, you will assist customers in navigating their tech-related inquiries, providing assistance in Italian.
Key Responsibilities
- Manage customer inquiries related to tech products and services via phone, email, and chat in Italian.
- Provide accurate information on product features, specifications, and user troubleshooting.
- Assist customers with technical issues, helping them to resolve their problems efficiently.
- Document customer interactions effectively and maintain records in our CRM system.
- Collaborate with technical support teams to address customer complaints and provide solutions.
- Stay informed about the latest technology trends and product updates to enhance the customer experience.
Requirements