Italian Speaking Customer Service for Biotechnology industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for Italian Speaking Customer Service Representatives in the biotechnology industry. This position offers an incredible opportunity to work in a rapidly evolving field, assisting customers with their inquiries regarding innovative biotechnology products and services. As a representative, your ability to communicate effectively in Italian will be essential to delivering outstanding support to clients and stakeholders.
Key Responsibilities
- Manage incoming inquiries related to biotechnology products and services via phone, email, and live chat in Italian.
- Provide clients with detailed information on product features, usage guidelines, and compliance standards.
- Assist with troubleshooting issues, collaborating with technical teams to resolve customer concerns efficiently.
- Document all customer interactions accurately to maintain comprehensive records.
- Work with sales and development teams to share customer feedback and improve service delivery.
- Stay updated on industry trends and developments to provide informed support to customers.
Requirements