Italian Speaking Customer Service Agent In Greece - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is proud to offer an exciting opportunity for an Italian Speaking Customer Service Agent in Greece, complete with fully paid relocation. This role is perfect for those looking to immerse themselves in a vibrant new culture while providing exceptional support to Italian-speaking customers for a renowned international brand.
Responsibilities
- Provide outstanding customer support to Italian-speaking clients via phone, email, and chat, addressing inquiries related to products and services.
- Assist customers with account management, order placements, and issue resolution efficiently and courteously.
- Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
- Collaborate with team members to enhance service delivery and contribute to a positive team environment.
- Stay informed about product details, promotions, and brand initiatives to effectively assist customers.
- Adapt to a multicultural workplace and participate in training sessions to improve product knowledge and customer service skills.
Requirements