Italian Service Advisor for US Shipping Company - Paid Relocation To Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for an Italian Service Advisor for a prestigious US Shipping Company, complete with paid relocation to Greece! This is a fantastic chance for individuals who are passionate about customer service and are looking to embark on a new adventure in a beautiful country.
In this role, you will be the primary point of contact for Italian-speaking customers, assisting them with their inquiries related to shipping and logistics.
Key Responsibilities:
- Provide exceptional customer service to Italian-speaking clients via phone, email, and chat regarding shipping inquiries and services.
- Assist customers with tracking shipments, scheduling deliveries, and resolving issues effectively.
- Document all customer interactions and maintain comprehensive records in our CRM system.
- Work closely with logistics teams to ensure smooth operations and customer satisfaction.
- Stay informed about the shipping industry and company policies to provide accurate information.
Requirements