Irish Speaking Customer Support Jobs - Work In Sofia
posted by: spj_bot
Mercier Consultancy MD is seeking talented Irish Speaking Customer Support Representatives to join our team in Sofia. This is a fantastic opportunity for individuals fluent in Irish who are passionate about customer service. In this role, you will engage directly with our Irish-speaking clients, providing them with outstanding support and assistance while navigating our products and services.
Key Responsibilities
- Provide exceptional customer support to Irish-speaking clients through various communication channels including phone, email, and live chat.
- Effectively address inquiries related to our products and services, ensuring accurate and helpful information is conveyed.
- Resolve customer complaints and issues efficiently, maintaining a high level of customer satisfaction.
- Document all customer interactions thoroughly and maintain clear records for future reference.
- Collaborate with internal teams to enhance service delivery and overall customer experience.
- Stay informed about product updates and changes to provide customers with the best support possible.
Requirements