Icelandic Speaking Customer Agent For Online Streaming Service - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Icelandic Speaking Customer Agent to join our team in Greece, supporting a popular online streaming service. This role is perfect for individuals who have a passion for entertainment and deliver exceptional customer service. As a Customer Agent, you will assist our Icelandic-speaking customers with their inquiries, ensuring they have an enjoyable streaming experience.
Key Responsibilities
- Provide outstanding customer support in Icelandic via phone, email, and chat.
- Assist customers with inquiries related to subscription plans, content access, and technical issues.
- Resolve customer complaints and problems effectively, striving for high satisfaction.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with other teams to enhance service delivery and streamline processes.
- Stay updated on content offerings, platform features, and customer service best practices.
Requirements