Greek Speaking Customer Service Agent For Financial Service Company
posted by: spj_bot
Mercier Consultancy MD is seeking a Greek Speaking Customer Service Agent to join a reputable financial services company. In this vital role, you will provide stellar support to Greek-speaking clients, assisting them with their financial inquiries and ensuring they receive the highest level of service tailored to their needs.
Responsibilities
- Assist Greek-speaking customers through phone, email, and chat, addressing inquiries related to financial products and services offered by the company.
- Provide accurate information regarding accounts, transactions, and general financial advice.
- Resolve customer complaints and queries with a focus on delivering effective solutions.
- Document customer interactions in the CRM system to ensure a seamless follow-up and improve service quality.
- Collaborate with other departments to enhance customer experiences and product offerings.
- Stay informed about financial market trends and company updates to provide knowledgeable support.
Requirements