Greek Speaking Customer Service Agent For Financial Department - Athens
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opportunity for a Greek Speaking Customer Service Agent to join the financial department in Athens. In this role, you will provide exceptional customer service support to Greek-speaking clients, addressing their inquiries related to financial products and services while ensuring a seamless customer experience.
Responsibilities
- Assist Greek-speaking customers via phone, email, and chat with inquiries about financial services and products.
- Provide accurate information regarding account management, transactions, and general banking services.
- Handle customer complaints and resolve issues efficiently, ensuring customer satisfaction.
- Document customer interactions accurately in our CRM system for quality control and record-keeping.
- Collaborate with team members to improve service delivery and enhance customer experience.
- Keep up-to-date with financial products, services, and industry regulations to provide informed support.
Requirements