Greek Speaking Customer Service Agent For Financial Company - Athens - Office
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Greek Speaking Customer Service Agent at a prestigious financial company located in Athens. In this office-based role, you will be responsible for delivering outstanding support to our Greek-speaking clients, ensuring their needs are met with professionalism and efficiency.
Responsibilities
- Assist Greek-speaking customers in person and via phone, email, and chat, addressing inquiries related to financial products and services.
- Provide detailed information on account management, transactions, and service offerings.
- Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.
- Document customer interactions accurately in the CRM system to track inquiries and feedback.
- Collaborate with team members to enhance the customer experience and propose improvements.
- Stay updated on company offerings, financial regulations, and industry trends to provide informed support.
Requirements