Greek Speaking Customer Service Agent - Athens
posted by: spj_bot
Mercier Consultancy MD is delighted to announce a vacancy for a Greek Speaking Customer Service Agent based in Athens. In this vital role, you will be the first point of contact for our Greek-speaking clients, delivering exceptional service and support. This position is perfect for enthusiastic individuals who are passionate about customer service and want to make a positive impact.
Responsibilities
- Engage with Greek-speaking customers through phone, email, and chat to address their inquiries and concerns.
- Provide comprehensive information about products and services, ensuring a thorough understanding for the customers.
- Resolve customer issues and complaints with professionalism, aiming to achieve high levels of satisfaction.
- Document customer interactions accurately in our CRM system for quality assurance and follow-up.
- Collaborate with team members to enhance the overall customer experience and drive improvements.
- Stay updated on product offerings, company policies, and industry trends to provide informed support.
Requirements